What is

Cassidy AI

?

Cassidy AI distinguishes itself from simple chatbots by providing a comprehensive AI platform that integrates deeply with business contexts and workflows. The platform offers AI Workflows, AI Assistants, and a robust Knowledge Base that enables organizations to automate complex business processes across sales, support, and marketing teams. With SOC 2 Type II compliance and extensive integrations, Cassidy serves everyone from startups to Fortune 100 enterprises.

Key Features
  • AI Workflows for process automation
  • AI Assistants with business context
  • Knowledge Base integration
  • Multi-tool connectivity
  • Deep business context understanding
  • Browser extensions and integrations
  • API access for custom workflows
Who is it for?
  • Sales teams seeking automation
  • Support teams handling inquiries
  • Marketing teams creating content
  • Startups to Fortune 100 enterprises
  • Revenue operations teams
Best use cases
  • RFP response automation
  • Customer support ticket routing
  • Email drafting and responses
  • Competitor tracking
  • Content generation
  • Lead qualification
API Integrations
  • Slack and Microsoft Teams integration
  • Gmail/Outlook connectivity
  • Excel and Word integrations
  • API access for custom workflows
Security
  • SOC 2 Type II compliant
  • GDPR compliant
  • CASA certified
  • Enterprise-level data security
Implementation
  • Basic setup can be completed in 1-2 weeks, with advanced workflow configuration and team training typically achieved within 4-6 weeks.
Best Alternatives
  • Zapier - https://zapier.com/
  • Microsoft Power Automate - https://powerautomate.microsoft.com/
  • Notion AI - https://www.notion.so/product/ai
Pricing
  • Free Plan: Basic features for getting started
  • Professional Plan: Advanced workflows and integrations
  • Enterprise Plan: Custom pricing with dedicated support
  • Contact for detailed pricing information
Pros:
  • Platform approach vs simple chatbot
  • Deep business integration
  • Enterprise-grade security (SOC 2, GDPR)
  • Serves all company sizes
  • Comprehensive integrations
Cons:
  • Platform approach vs simple chatbot
  • Deep business integration
  • Enterprise-grade security (SOC 2, GDPR)
  • Serves all company sizes
  • Comprehensive integrations
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